Free Delivery to UK, Ireland & Select European Countries

Shipping Info

All orders made before 1 pm on day of purchase will be dispatched on that day.

Destination Delivery Method Delivery Time Delivery Cost
UK Standard Post 8-10 Working Days FREE
  DHL Track & Trace 3-4 Working Days £5 / FREE on orders over £75
  Next Day Express Next Day After 12PM £20
Ireland & NI DHL Track & Trace 2-3 Working Days FREE
Europe (Western) Standard Post 5-7 Working Days FREE
  DHL Track & Trace 3-5 Working Days €10 / FREE on orders over €75
  Next Day Express Next Day After 12PM €20
Europe (Eastern) Standard Post 5-7 Working Days FREE
  DHL Track & Trace 3-5 Working Days €15 / FREE on orders over €75
  Next Day Express Next Day After 12PM €20
USA & Canada DHL Track & Trace 5-7 Working Days €15 / FREE on orders over €50
South America DHL Track & Trace 5-7 Working Days €20 / FREE on orders over €100
South Africa DHL Track & Trace 5-7 Working Days €20 / FREE on orders over €100
Asia DHL Track & Trace 5-7 Working Days €20 / FREE on orders over €100
Australia & New Zealand DHL Track & Trace 5-7 Working Days €20 / FREE on orders over €100
Africa DHL Track & Trace 5-7 Working Days €25 / FREE on orders over €100
Guernsey & Jersey DHL Track & Trace 3-5 Working Days £7.50 / FREE on orders over £75
  Next Day Express Next Day After 12PM £20
Cyprus Standard Post 5-7 Working Days €7.50 / £7.50
  DHL Track & Trace 3-5 Working Days €25 / £25
Malta DHL Track & Trace 3-5 Working Days €25 / £25
Andorra DHL Track & Trace 3-5 Working Days €25 / £25
Gibraltar DHL Track & Trace 3-5 Working Days €25 / £25
Iceland DHL Track & Trace 3-5 Working Days €25 / £25
Liechtenstein DHL Track & Trace 3-5 Working Days €25 / £25
San Marino DHL Track & Trace 3-5 Working Days €25 / £25
Rest of World DHL Track & Trace 5-7 Working Days €25

(*Delivery Exception:The Highlands and the Islands of the UK could take an additional few days due to being transferred to islands by ferry.)

**Please note that our delivery courier recognises Northern Ireland as the UK and recognises Channel Islands as being seperate to the UK. Please ensure that the correct country is selected under billing/shipping details. Selecting the incorrect country under the shipping/billing details can delay the order and delivery process**

Please note that all orders with a value of £75/€50 and under will be sent by standard post and will take between 8-10 days to be delivered. You cannot avail of a tracked service but you can upgrade your order at a cost of £5/€5 to DHL TRACK & TRACE delivery. To avail of this upgrade, please contact shop@greenlamb before 1pm.

We work hard in conjunction with our delivery courier DHL to ensure that your goods reach you on time, every time. However sometimes things happen that are beyond our control and there may be a slight delay between us sending you the goods and you getting them. As such “Green Lamb” accepts no liability for goods that are delivered outside the above delivery times, due to a variety of reasons including lack of product availability, delays from carriers, natural disasters, and any circumstances that are beyond our control or for any other reason. The above are guidelines which we diligently aim to adhere to, to the best of our capabilities.

In order to put your mind at ease about the delivery of your package we, in conjunction with our delivery courier DHL offer a tracking service. For UK customers we provide a 'text message' service to help you track your order for all other customers simple email shop@greenlamb.com with your order number and we will get back to you asap with an answer. IF YOU WILL NOT BE PRESENT AT YOUR HOME ADDRESS AT THE EXPECTED DELIVERY DATE PLEASE SEND YOUR GOODS TO YOUR PLACE OF WORK.

Please note that a signature is required on delivery. It is paramount that you or a representative is present to ensure delivery. If you are not in when our couriers arrive they will leave a calling card. In order to arrange a suitable time for our couriers to deliver your goods, please contact the number left on the calling card.

Express Delivery:

If you are interested in Express Delivery please select 'Next Day Express After 12pm' under 'Shipping Options' at the checkout. Please note that Express Delivery  is only available on working days (Mon-Fri). If an order is placed before 1pm on a Friday, next day delivery will be on a Monday. If an order is placed after 1pm on a Friday, next day delivery will be on a Tuesday.

Shipping Rates:

Shipping is charged on a flat rate basis, regardless of the weight of your parcel or number of items ordered. Once the minimum value (£75/€50) is reached, shipping to Ireland, UK, Europe** and USA** is free of charge. Shipping to all other destinations will be automatically calculated at the checkout page when the delivery destination is selected.

Delivery Days:

Working days are considered to be Monday – Friday, 9 – 5. Orders made through Green Lamb will be processed between these hours, with all orders made before 1 pm on the day of purchase being dispatched on that day.

Orders will not be processed or dispatched on public holidays within the Republic Of Ireland and delays may occur due to this..

Returns and Refunds:

Please read our Refunds & Returns Policy.

Important Note:

Any customs or import duties that are charged once the parcel reaches its destination country MUST BE PAID BY THE RECIPIENT OF THE PARCEL. We have no control over these charges and cannot predict what they may be.
Custom policies vary widely from country to country; you may want to contact your local customs office for further information.